Main Job Details

Sector

Custome Service / Call Centre

Location

Whitstable

Job Type

Call Centre Manager

Employment Type

Permanent

Salary

£21000 - £24000 per annum %2B Bonus

Call Centre Team Leader

Full Job Description

Are you known to motivate your team?

For our client based in Whitstable this is an absolute essential requirement for an exciting opportunity to work as a team leader within their sales call centre.

Managing a small team of 5-10 individuals, you will be responsible for the day-to-day running of the team, as well as ultimately being responsible for the performance of your team, ensuring they are smashing their targets each month.

This busy contact centre offers a rare working environment, full of motivation, succession, as well as the opportunity (on breaks of course!) to play alongside colleagues on the pool table, dartboard or kick back and watch some TV! This is only offer, due to the hard-work and commitment of the employees.

So if you are ready to work hard, be a coach and a mentor and continue to grow and develop existing and new employees then this could be the company for you! With the added of advantage of only working core hours Monday - Thursday, with an early finish on a Friday. What more could you ask for!

Day-to-day tasks of this role will include:

* Communicate with the team constantly to ensure objectives are met and they are consistently striving;
* Coach existing and new team members;
* Plan KPI's and sales objectives for the team;
* Conduct all performance reviews & 1-2-1s;
* Manage teams objections and ensure they remain focused;
* Build a great relationship with your team to quickly identify any issues.

Team leader or supervisory experience is essential, it would be advantageous to have a proven successful sales track record as well as having worked in a similar environment.

Our client is ready to take this candidate on board ASAP, so please apply today to ensure you do not miss out on this opportunity.

New Appointments Group, Expertly Matching Employers and Job Seekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs

Main Job Details

Sector

Custome Service / Call Centre

Location

Whitstable

Job Type

Call Centre Manager

Employment Type

Permanent

Salary

£21000 - £24000 per annum %2B Bonus

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+44 (0)1795 416600
New Appointments Group,
Innovation House, Innovation Way,
Discovery Park,
CT13 9FF, Sandwich, Kent