Main Job Details

Sector

Custome Service / Call Centre

Location

Chatham

Job Type

Call Centre Manager

Employment Type

Permanent

Salary

£24000 - £26000 per annum

MI Analyst

Full Job Description

Management Information Analyst - up to £26,000- West Kent

Our well regarded, award winning UK client, based in West Kent is currently recruiting for a Management Information Analyst to support a busy sales contact centre, working with Senior Management and Team Leaders to support the continuing successful function of the businesses UK Head Office contact centre.

Working for this well-known brand, you will be working within a team of analysts, working to support business deadlines, with continuous tasks, ad-hoc reports and identifying trends and issues within the business.

The ideal candidate will have experience in a similar role, working as part of a team, as a great team player and a really positive attitude.

Day-to-day duties include:

* Delivery of all scheduled management reports;
* Work with the team to support delivery, assisting with analytic reviews;
* Identify and communicate key insights for operation improvement;
* Maintain data to the highest integrity, working with confidential data.

Candidates who can demonstrate analytic skills and experience, but don't have any direct experience will also be considered for the role. MS Excel experience is essential, and it would be advantageous if you had prior experience working in Access.

This company is offering a competitive salary, with a great benefits package, as well a supportive and enthusiastic team too. This is a Monday - Friday position, working within office hours.

For more information on this role, please call Lucy on 01795 416609 to discuss in more detail.



New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs

Main Job Details

Sector

Custome Service / Call Centre

Location

Chatham

Job Type

Call Centre Manager

Employment Type

Permanent

Salary

£24000 - £26000 per annum

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+44 (0)1795 416600
New Appointments Group,
Innovation House, Innovation Way,
Discovery Park,
CT13 9FF, Sandwich, Kent