Main Job Details

Sector

Manufacturing

Location

Canterbury

Job Type

Production Office Support

Employment Type

Permanent

Salary

Negotiable

Order Sales Support Manager

Full Job Description

Our client a manufacturer with a global presence are looking to employ a Order Sales Support Manager to join their East Kent Office.

The role will involve the management of 10-15 Order Processors and to provide a high level of support to customers from the order processing stages to being the conduit between the customer and business. The main focus will be on managing the needs of the customers and facilitating their requirements through the business.

Main duties and responsibilities:

* Processing orders into the company's system, printing and checking of acknowledgements prior to sending to the customer;
* First point of contact for the customer for all enquiries relating to their orders and shipments;
* Handling and management of large project orders;
* Manage the team of up to 15 staff;
* Ownership of all customer complaints, investigation of non-conformances and credit notes.

Ideal applicants should have:

* Experience of leading and managing a Customer Service/Sales Support Tea;
* Previous experience of dealing with engineering main contractors, consultants and local authorities ideally within the Building Services Sector;
* A recognised Mechanical/Engineering/HVAC qualification or have gained sufficent knowledge in these fields in their career to date.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs

Main Job Details

Sector

Manufacturing

Location

Canterbury

Job Type

Production Office Support

Employment Type

Permanent

Salary

Negotiable

Latest Job Postings

Finance, Accounting & Banking

Finance Assistant

Canterbury
Up to £24000 per annum
Chatham
Up to 8.21 per hour OTE 400 per month
Sevenoaks
Negotiable
Executive Role
Logistics / Materials Management

Procurement Manager

Dover
Negotiable
Executive Role
Ramsgate
Negotiable
Executive Role
Custome Service / Call Centre

German Speaking Customer Services Operator

Dover
£18000 - £22000 per annum
Administration

Operations Assistant

Margate
Up to £18000 per annum
Quality Assurance & Health & Safety

Quality Assurance - BRC

Thanet
On Application
Administration

Executive Assistant

Dover
Up to £12.50 per hour
Logistics / Materials Management

Warehouse Operative - Ayelsford

Maidstone
Up to 7.83 per hour Age related minimum wage
Leisure, Catering & Hospitality

Events Operation Manager with IOSH / NEBOSH

Margate
£30000 - £35000 per annum
Human Resources

HR Advisor

Dover
32-34,000 per annum
Sittingbourne
Up to £7.83 per hour
Finance, Accounting & Banking

Accounts Assistant

Sittingbourne
Up to £25000 per annum
Manufacturing

Assembly / Fitter

Sittingbourne
Dependant on experience
Administration

PA to Director

Dover
Up to £12.50 per hour
Logistics / Materials Management

Ad-hoc Warehouse Operative

Maidstone
£7.50 - £7.83 per hour
Sales, Marketing & PR

Events Marketing Manager

Margate
Negotiable
Leisure, Catering & Hospitality

Event Manager

Margate
Negotiable
Deal
Up to £32000 per annum

+44 (0)1795 416600
New Appointments Group,
Innovation House, Innovation Way,
Discovery Park,
CT13 9FF, Sandwich, Kent