Main Job Details

Sector

Custome Service / Call Centre

Location

Maidstone

Job Type

Call Centre Operator - outbound

Employment Type

Permanent

Salary

Up to £18644 per annum

Excellent Customer Service Advisors

Full Job Description

New Appointments Group are partnering a strong, reputable, and stable employer in their search for four Customer Service Executives.

Immediate interviews and starts are available for the right candidates!

With offices in central Maidstone, the business are looking for candidates who can demonstrate first class customer service skills, a good eye for detail, and a desire to exceed targets. Candidates who have worked within the retail industry are welcomed to apply, providing solid administration skills can also be evidenced in your CV.

You will possess a great telephone manner, be able to work independently (but also within a team environment), and have high levels of drive and motivation.

The role will require the successful Customer Executive to conduct outbound debt recovery - key duties are below:

* Take ownership and responsibility of debt recovery cases;
* Research and analyse cases in order to decide the best course of action;
* Undertake telephone collections;
* Adhere to regulatory requirements to ensure that collections are maximised but within compliant framework;
* Engage with debtors to find constructive solutions.

To be considered for this role successful applicants MUST have:

* 5 GCSE's A* - C (including English & Maths) and;
* 2 A Level's A - D or equivalent.

Starting salary is £18,644 rising to £19,106 at the end of the probationary period and you can earn an extra £4,800 in performance related bonuses paid on a quarterly basis.

This is an opportunity not to be missed, as the firm look to continue to fulfil their growth plans.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs

This job is no longer open for applications. Please search jobs or submit your CV

Main Job Details

Sector

Custome Service / Call Centre

Location

Maidstone

Job Type

Call Centre Operator - outbound

Employment Type

Permanent

Salary

Up to £18644 per annum

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+44 (0)1795 416600
New Appointments Group,
Innovation House, Innovation Way,
Discovery Park,
CT13 9FF, Sandwich, Kent